When should I expect my reward to ship?
Like other crowdfunding campaigns, the funds from this project will go to funding the production of the enamel pins. This means, I cannot begin production until I can pay manufacturers. I usually recieve funds about 2 weeks after a project finishes, so production will begin mid-late December. It may be early January however because of holidays interfering. From there, manufactering takes about 2 months. Once they arrive in my house estimated around March-April, then your can expect your enamel pins to begin being shipped to you. đź’™
Last updated: November 19, 2025 18:38
What if I need to change my address?
After the campaign has ended you should be able to manually edit your address on your survey until I lock them. Once I lock them, if you need to change it, you can contact me at [email protected] or DM me here on Backerkit and I can update your address for you or unlock your survey. :)
Last updated: November 19, 2025 18:27
How do I pick my pins?
During the campaign being live, you can pick a reward tier where you will select how many enamel pins you want to get for your reward. Once the campaign is OVER, you will get a survey in your email where you tell me what pins you want to get and quantity for the reward tier you have selected. Example: If you pick a 3 pin reward tier, then you can choose any three pins from the unlocked enamel pins.
Last updated: November 19, 2025 18:30
Refund Policy
If for any reason you are unhappy with your experience, weather it’s the pins themselves, how long they are taking, or if you just change your mind, etc. Feel free to DM me here on Backerkit, or contact me at [email protected]
Last updated: November 19, 2025 18:32
Any risks?
The biggest risk are delays because of current conditions of world trading. It is very volatile at the moment. There is a trade war going on, and the new policies on tariffs change unpredictably. However, if that happens I can promise you your enamel pins will get to you, it just might take a little longer.
Last updated: November 19, 2025 18:34
What if I don't receive my enamel pins at all?
Then it probably got lost in the mail. This happens sometime, and there’s no way of me to know unless you contact me. If you suspect your package fell out into the void, contact me at [email protected] and I can send you a new package with your enamel pins inside. :)
Last updated: November 19, 2025 18:36
Do you use AI for your designs?
No, and never will. I am an artist, I enjoy every step of my creative process, as well as exploring my own imagination to share with the world. đź’™ Thank you for liking my artwork in the form of enamel pins.
Last updated: November 19, 2025 18:37
How long will production take?
The manufacturer usually takes about two months from start to completion. They should be finished by late March. Once they arrive I will begin shipping out rewards.
Last updated: December 30, 2025 03:30
When are rewards expected to ship?
Probably March or April of 2026
Last updated: December 30, 2025 03:31
When should I expect to recieve my items?
If you are within the United states, Around May-June. If you are international from the united states, August-September.
Last updated: December 30, 2025 03:32
After rewards have been shipped, what if I don't get my item?
There’s a chance your package got lost in the mail. Once I ship something out it’s completely out of my hands and in the fate of the postal services. If you suspect your package was lost, please contact me at [email protected] so I can become aware of it so I can ship you another package, or issue a refund. :)
Last updated: December 30, 2025 03:33
What if I need a change of address after surveys are locked?
You can always reach out to me at [email protected] and I can either unlock your address on your survey, or update it for you directly once you give me your information. :)
Last updated: December 30, 2025 03:34
Current Estimated Shipping Date: March 2026
Survey data has been gathered, manufacturers should be finished with production and arrived at my house, so estimated shipping is in March.
Last Updated At: 12/30/25What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.
Thank you for supporting my enamel pins.
Redistribution of the product is not allowed. You can recreate the product. You cannot use the digital artwork of it for AI.
If an issue occurs with your reward, I can provide a refund, change of address, update your order, or replacement package of the shipment gets lost in the mail. If you need to contact me for any reason, email me at [email protected]
Enjoy the pin!